TERMS AND CONDITIONS

Last Updated: July 20, 2026

The website trilumity.com is owned and operated by MEOWPAMPER LLC (Sole Member: DUC QUANG LUU). These Terms and Conditions govern your access to and use of our online store. By visiting trilumity.com, browsing our products, or completing a purchase, you acknowledge that you have read, understood, and agreed to be bound by these Terms, along with our Privacy Policy, Shipping Policy, Refund and Returns Policy, and Payment Policy.

If you do not agree to these Terms, please refrain from using our website.

1. Who We Are

trilumity.com is owned and operated by MEOWPAMPER LLC, a limited liability company registered in the United States, represented by DUC QUANG LUU (Sole Member).

  • Business Address: 1500 N GRANT ST STE N DENVER, CO 80203

  • Customer Support: support@trilumity.com | +1 (719) 345-1188

We operate an e-commerce platform specializing in premium alternative hair products—including Human Hair Wigs, Synthetic Wigs, and HD Lace Front Wigs—serving customers across the contiguous United States. Throughout these Terms, the phrases “we,” “us,” and “our” refer to MEOWPAMPER LLC, while “you” or “the customer” refers to any individual accessing or using our website.

2. Eligibility & Website Usage

By accessing trilumity.com, you represent and warrant that:

  • You are at least 18 years of age or the legal age of majority in your state of residence.

  • You possess the legal authority to enter into binding agreements.

  • You will use this website solely for lawful, personal shopping purposes.

You agree not to violate any applicable laws, infringe upon third-party rights, transmit malicious code, or attempt to compromise the security or functionality of our website. We reserve the right to refuse service, terminate customer accounts, or cancel orders at our sole discretion if these Terms are breached.

3. Product Information & Disclaimers

We offer a curated selection of human and synthetic hair wigs. While we strive to display our products, hair colors, textures, and lace bases as accurately as possible, actual items received may vary slightly due to monitor calibration, batch variation in hair dye, and standard manufacturing tolerances (approx. 1–2 cm in length). Specific cap construction, hair density, and care instructions are detailed on individual product pages.

4. Pricing & Currency

  • All prices, shipping charges, and applicable taxes on trilumity.com are displayed and billed in United States Dollars (USD).

  • Prices are subject to change without prior notice. The total amount applied to your purchase is confirmed at checkout.

  • We reserve the right to correct typographical errors, inaccuracies, or omissions regarding pricing, availability, or product descriptions, and to cancel any orders placed based on incorrect information.

5. Orders & Payment Processing

Placing an order constitutes an offer to purchase products under these Terms. Orders are not deemed accepted until you receive an order confirmation email and payment has been successfully captured.

  • We accept payments via PayPal and major credit/debit cards (Visa, MasterCard, American Express, Discover).

  • We reserve the right to limit, refuse, or cancel any order at our discretion, including suspected fraudulent transactions, unauthorized reseller purchases, or orders exceeding reasonable consumer limits.

6. Order Changes & Cancellations

You may request order modifications or cancellations within 24 hours of purchase at no extra fee by emailing support@trilumity.com with your Order Number.

After the 24-hour window, orders enter our automated fulfillment pipeline and cannot be altered or canceled. Once dispatched, any returned items will be governed by our Refund and Returns Policy.

7. Intellectual Property Rights

All content published on trilumity.com—including the TRILUMITY brand name, MEOWPAMPER LLC corporate identity, logos, photography, product graphics, website layouts, and copy—is the exclusive property of MEOWPAMPER LLC or its content licensors.

This material is protected under United States and international copyright and trademark laws. Unauthorized reproduction, distribution, modification, or commercial exploitation of any content without prior written authorization from MEOWPAMPER LLC is strictly prohibited.

8. Shipping, Returns & Refunds

  • Shipping Policy: Delivery timelines, flat rates, free shipping thresholds, and carrier practices (USPS, UPS, FedEx) are outlined in our Shipping Policy.

  • Returns & Refunds: Return eligibility (30-day window), condition requirements (uncut lace, original packaging), return shipping responsibilities, and refund processing timelines are detailed in our Refund and Returns Policy.

Both policies are incorporated into these Terms by reference.

9. Limitation of Liability

To the fullest extent permitted by applicable US law, MEOWPAMPER LLC, its officers, members, employees, contractors, and affiliates shall not be held liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of trilumity.com or any products purchased through our store.

Our total cumulative liability for direct damages, under any legal theory, shall not exceed the total dollar amount paid by you for the specific purchase giving rise to the claim.

10. Disclaimer of Warranties

Our store and all products delivered to you are provided on an “as is” and “as available” basis without any representation, warranties, or conditions of any kind, express or implied. MEOWPAMPER LLC disclaims all implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

11. Third-Party Services & Links

Our store may contain integrations or links to third-party services, including payment processors, parcel tracking platforms, and analytics tools. These are provided strictly for user convenience. MEOWPAMPER LLC does not endorse or assume responsibility for the content, security, or privacy practices of third-party platforms.

12. Indemnification

You agree to defend, indemnify, and hold harmless MEOWPAMPER LLC, its Sole Member DUC QUANG LUU, employees, and partners from any claims, losses, liabilities, expenses, or legal fees arising out of your breach of these Terms, violation of third-party rights, or misuse of our products or website.

13. Governing Law & Jurisdiction

These Terms and any disputes arising out of your purchases or use of trilumity.com shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict-of-law principles. Any legal action or court proceeding shall be brought exclusively in the state or federal courts located in New York, USA.

14. Severability & Modifications

  • Severability: If any provision of these Terms is deemed unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary or severed, while the remaining provisions remain in full effect.

  • Changes: We reserve the right to update or modify these Terms at any time. Revised versions will be posted immediately with an updated "Last Updated" date. Continued use of our store constitutes acceptance of the revised Terms.

15. Contact & Corporate Information

If you have questions, concerns, or legal inquiries regarding these Terms and Conditions, please contact us:

  • Brand Name: TRILUMITY

  • Legal Owner: MEOWPAMPER LLC

  • Representative: DUC QUANG LUU (Sole Member)

  • Website: trilumity.com

  • Business Address: 1500 N GRANT ST STE N DENVER, CO 80203

  • Email: support@trilumity.com

  • Phone: +1 (719) 345-1188

  • Support Hours: Monday – Friday, 8:00 AM – 6:00 PM Pacific Time (PT)

  • Response Commitment: All inquiries are typically answered within 1 business day.